How to Shop with ClassWallet

Metro School Uniforms accepts ClassWallet ESA payments exclusively through the ClassWallet Marketplace.

If you need your uniforms immediately, you may purchase online or in-store using a personal credit/debit card or cash and then submit your receipt to ClassWallet for reimbursement.

Note: ClassWallet debit cards cannot be used in-store.

What Are the Delivery Timelines?

Orders placed using personal payment methods are processed and shipped promptly based on product availability.

Orders placed through the ClassWallet Marketplace may require additional processing time due to ClassWallet approval requirements.

Important: ClassWallet Marketplace orders cannot be shipped or picked up until approval has been received from ClassWallet.

Metro School Uniforms begins processing and fulfilling orders only after approval is received, not when the order is initially submitted. Please allow extra time when planning your purchase.

Website Sales & Special Offers

Promotional pricing and special offers may not be reflected within the ClassWallet Marketplace.

To take advantage of sale pricing, please complete your purchase online or in-store using a personal payment method and submit your receipt to ClassWallet for reimbursement.

Note: ClassWallet debit cards cannot be used in-store.

Requesting Reimbursement

If you purchase uniforms using your own funds, either online or in-store, you may submit your receipt directly to ClassWallet for reimbursement.

If you need uniforms quickly, we recommend purchasing directly and then requesting reimbursement through your ClassWallet account.

Refunds for ClassWallet Orders

Metro School Uniforms does not issue refunds directly to your ClassWallet account. If you need to return or cancel items purchased through the ClassWallet Marketplace, please contact us first.

Once your return or cancellation is approved, we will provide the necessary information to ClassWallet so they can process the refund according to their policies.

Please note:

• Refund processing timelines are determined by ClassWallet.
• Metro School Uniforms cannot expedite or guarantee refund processing times.
• ClassWallet will notify you directly once the refund has been processed and applied to your account.
• For refund status updates, you may also contact ClassWallet directly.

ClassWallet Contact Information

Email: orders@classwallet.com
Phone: (877) 969-5536

When contacting ClassWallet, please include:

• Your full name
• Email address
• Purchase Order Number / Order Number
• Order date
• Items being returned or canceled
• Reason for the return

How to Return a ClassWallet Marketplace Order

Items purchased through the ClassWallet Marketplace may be returned in accordance with our return policy.

After your return is received and approved, Metro School Uniforms will notify ClassWallet of the refund amount to be credited back to your account.

Please note that once the information has been submitted to ClassWallet, refund timing is outside of our control.

If your order arrives damaged, defective, or does not match the product description, please contact Metro School Uniforms as soon as possible so we can assist with a replacement or resolution.

You may also contact ClassWallet directly for return-related assistance:

Email: orders@classwallet.com
Phone: (877) 969-5536

Please include:

• Your full name
• Email address
• Purchase Order Number / Order Number
• Order date
• Items being returned or canceled
• Reason for the return

ClassWallet will provide any additional instructions required to complete the return process.

For general ClassWallet support, please contact:

Email: help@classwallet.com