Important Information

ClassWallet can be used for payments in our ecommerce marketplace, for reimbursements on purchases outside the marketplace, and if debit cards are issued, anywhere MasterCard is accepted.

Every district, school, organization, and state has their own policy regarding when funds can be accessed. Your administrators determine when you can access funds on the platform.

ClassWallet does not price (or mark up) items from vendors in the marketplace, vendors themselves are in control of their pricing. ClassWallet will actively monitor sourced stores to maintain competitive (and lower) pricing in order to offer users the widest selection of items for their classroom.

We know that educators use a variety of tools and resources on a daily basis to facilitate their lessons. Our network of 30+ vendors offers teachers the autonomy to shop for a wide assortment of supplies that serve their class and student needs.

Administrators are responsible for approving or rejecting transactions, not ClassWallet. A lot of the funds distributed on the platform are subjected to statutes and rules that are district, state, or organization specific. If you have any questions about whether an order or item may be allowed, we can share our opinions as to what we've seen historically but the ultimate decision rests with your local administrator.

When tax free shopping is allowed, we endeavor to make this happen. Not every vendor makes this available. In some states, like NC and CA, teachers are not tax exempt. We work closely with all of our vendor partners to ensure that teachers get the benefit of tax free shopping when possible.

Every vendor has their own shipping policy. ClassWallet tries to be as transparent as possible about these rules. Most vendors have free shipping available above a certain threshold. For example, at the time of this post, Staples offers free shipping for all orders greater than $25. Bulky items may be subject to extra shipping fees. Customers in AK and HI may be subjected to extra shipping fees. ClassWallet does not mark up shipping or charge handling fees. If the vendor assesses those fees we simply collect them and remit them to the vendor.

You can initiate the process to edit, cancel or return orders right from the ClassWallet Application. Learn more about how to return or cancel an order here.

We are committed to providing you with the very best customer service. Please use this Contact Us Link to reach our Customer Care with any questions or issues.

Each district, school, or organization has their own policy about how to handle unspent funds, but all unconditionally remain under their ownership. Funds remaining in accounts do not revert to ClassWallet.

The actual reimbursement typically takes 3-5 business days once a user's bank account is set up to accept reimbursements. Setting up a bank account to accept reimbursements typically takes no longer than 2 business days. More details are available in the ClassWallet knowledge base.

No. ClassWallet doesn't need financial information for users to obtain a ClassWallet account or shop in the e-commerce marketplace. More than 70% of the transactions occur in the marketplace with just a work email and school mailing address. Some users may wish to spend more than has been allocated on the platform. We allow users to pay the balance of the transaction with a debit or credit card at checkout, though this is entirely optional.

If you wish to submit receipts for reimbursement then you have to securely link a personal bank account so we can ACH your reimbursement. This is entirely optional. ClassWallet does not store any personal financial information in its system; to learn more about our security click here.

Yes! Our Essentials collection is made up of our most popular uniforms products, without patches or embroidery. If your school requires specific color polos, skirts, or pants, take a look at this collection here.